Return & Refund Policy

All goods sold are Ex-changeable.  Customer must proof us via photo of the said Parcel Product condition for our checking process.  Upon verify & confirm by us, customer must return us the said product for Ex-change & Replacement.  

All goods sold are Refundable only for LOSS IN TRANSIT,  customer to provide COURIER LOSS REPORT & CUSTOMER FEEDBACK FORM at nearest courier company.  We will try our best to assist customer to claim INSURANCE from courier company & refund from relevant parties accordingly.

Should you have any questions, please contact us at sicomel.biz@gmail.com or Whatsapp us at (+60)11-55550178